Shipping Ploicy
US Shipping Details:
Standard Express
- In-stock merchandise will normally arrive in 3-6 business days.
- Orders received by 4:00pm ET will be processed the same business day.
Shipping Charges:
Continental US
| Merchandise Total | Standard (3-6 Business Days) | |||
|---|---|---|---|---|
| $0 – $48.00 | $7.99 | |||
| $150.00+US | Free |
LTL & Fright:
LTL & Fright are not included in free shipping additional charges may apply.
Territories & APO/FPO
| Merchandise Total | Standard (10-14 Business Days) |
|---|---|
| $0 – $49.99 | $13.00 |
| $150.00+ | FREE |
Other Information:
- Business Days do not include weekends or holidays.
- Allow 1-2 days additional for Alaska and Hawaii.
- Same day order processing for orders received by 4:00 ET. Orders placed after 4:00pm ET will be processed the following business day.
- Some items ship directly from our vendors and may take additional time for delivery.
- Personalized or items requiring alterations – allow one extra day processing.
- Shipping Restrictions and messages are viewable on the product detail page or after adding items to your basket or during checkout. (Only for Web Pages).
Returns and Exchanges
If you are not completely satisfied with your order, we will provide a refund or exchange the item within 30 days of purchase. Simply fill out the return form on the invoice included with your order and send the package by surface mail to:
United Outdoor Supply
Attn: US Returns
596 N. Unionville Rd.
Bay Port MI. 48720
If the package was damaged in shipment, is a perishable item, or you received the wrong merchandise, please Email Customer Service at customerservice.mfg@unitedoutdoorsupply.com
Customer Service
For assistance contact United Outdoor Supply Customer Service:
Call: 1-989-704-3080 Sun-Sat (7 days a week)
Email: customerservice.mfg@unitedoutdoorsupply.com
Backorders
We make every attempt to have all items in stock. However, in the event an item is back-ordered, it will be shipped as soon as possible by Surface. We are not able to back order an item that sells for less than $50.